Careers

Position Summary:

The Buyer is responsible for sourcing, purchasing, and managing materials, components, and consumables used in our manufacturing process. This role requires strong attention to detail, vendor management skills, and the ability to balance cost efficiency with product quality and delivery timelines.

Job Duties:

• Source and purchase raw materials, components, and consumables for production and inventory.
• Evaluate supplier performance and maintain strong vendor relationships.
• Negotiate pricing, terms, and delivery schedules to achieve cost savings and ensure reliable supply.
• Collaborate with Production, Engineering, and Quality teams to align purchasing decisions with production needs and specifications.
• Monitor inventory levels to avoid shortages or overstock situations.
• Manage purchase orders, confirmations, and delivery tracking to ensure timely fulfillment.
• Support supplier audits, quality reviews, and continuous improvement initiatives.
• Identify and qualify alternate suppliers as needed.
• Maintain accurate purchasing records and documentation within the ERP/MRP system.

Requirements:

• Associate's or Bachelor's degree in Supply Chain Management, Business Administration, or a finance related field (or equivalent experience).
• 1+ years of experience in purchasing, preferably in a medical device, life sciences, or regulated manufacturing environment.
• Working knowledge of ERP/MRP systems (e.g., SAP, NetSuite, Oracle, etc.).
• Strong negotiation, communication, and analytical skills.
• Understanding of ISO 13485 and FDA regulatory requirements is a plus.
• Detail-oriented with strong organizational and time management skills.

What We Offer:

• Competitive salary and benefits package.
• A collaborative and supportive work environment.
• Opportunities for professional growth and career advancement.
• The chance to make a meaningful impact in the medical technology industry.

If you are a proactive, detail-driven professional who thrives in a fast-paced manufacturing environment, we'd love to hear from you.

Apply Today: Submit your resume with "Buyer" in the subject line, to hr@diamonddiagnostics.com

Position Summary:

The Customer Support Specialist will provide frontline support to clients, ensuring seamless communication, accurate order processing, and timely resolution of inquiries. This role requires excellent communication skills, attention to detail, and a customer-first mindset to support both domestic and international clients in a fast-paced, regulated industry.

Job Duties:

• Serve as the primary point of contact for customer inquiries (phone, email, and online platforms).
• Process and track customer orders, returns, and replacements.
• Coordinate with shipping, logistics, and technical teams to ensure on-time deliveries.
• Maintain accurate customer records in CRM/ERP systems.
• Support sales and account managers with client communications and documentation.
• Handle escalations with professionalism and ensure timely resolution.
• Ensure compliance with company policies, quality standards, and industry regulations.

Requirements:

• Associate or bachelor's degree.
• 2+ years of customer service or support experience, preferably in manufacturing.
• Strong verbal and written communication skills.
• Experience with CRM/ERP systems (e.g., SAP, Oracle, Salesforce, or similar).
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Professional and empathetic approach to customer interactions.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative, mission-driven team environment.

Apply Today: Submit your resume with "Customer Support Specialist" in the subject line, to hr@diamonddiagnostics.com

Position Summary:

Diamond Diagnostics Inc is seeking a reliable Warehouse Associate to support shipping & receiving operations for medical devices and consumables. This role involves order fulfillment, inventory management, safe equipment handling, and preparing both domestic and international shipments.

Job Duties:

• Receive, inspect, and process incoming/outgoing shipments.
• Pick, pack, and ship orders accurately and on time.
• Operate forklift and electric pallet jack for material handling.
• Build custom crates for medical equipment (basic carpentry).
• Maintain accurate inventory records and cycle counts.
• Coordinate domestic and international shipping paperwork.
• Support warehouse organization, safety, and cleanliness standards.

Requirements:

• High School diploma or equivalent required.
• Valid Class D driver's license.
• Warehouse/shipping & receiving experience.
• Knowledge of inventory controls and logistics processes.
• Basic carpentry skills for custom crating.
• Proficiency in Microsoft Office, CRM & ERP Software.
• Ability to lift up to 50 lbs. and operate standard warehouse equipment.
• Strong attention to detail and teamwork skills.

What We Offer:

• Competitive pay & benefits.
• Opportunities for growth.
• Supportive team environment.

Apply Today: Submit your resume with "Warehouse Associate – Shipping & Receiving" in the subject line, to hr@diamonddiagnostics.com