Customer Survey
 

Customer Survey

We want to hear from you
We strive for continuous improvement and to make our customer experience excellent. To help us continue to refine our products and improve your experience, we would truly value your feedback:

    All fields are optional.
First Name:  
Last Name:  
Company:  
E-mail:  

Please rate your overall experience with Diamond.
        

Please rate your overall experience with Diamond Customer Service.
Excellent            

   In placing your order:            
   In attaining delivery status:            
   In shipping transit time:            
   In resolution of any issues which arose:            

Please rate your overall experience with Diamond Product Support.
           

   In attaining technical assistance:            
   In attaining a replacement if needed:            

Please rate your overall satisfaction with Diamond consumables.
(e.g. reagents, controls, electrodes & accessories)
           

   In relation to Product Packaging:            
   In relation to Product Expiry:            
   In relation to Use Life:            
   In relation to In-Stock Availability:            

Please rate your overall satisfaction with Diamond ISE Analyzers.
           

   In relation to Product Packaging:            
   In relation to Use Convenience:            
   In relation to Manuals and Support Materials:            
   In relation to In-Stock Availability:            

Please rate your overall satisfaction with Diamond Refurbished Systems.
           

   In relation to Crating:            
   In relation to Refurbishment Quality:            
   In relation to Support Materials:            
   In relation to Lead time from order:            

Please provide any additional comments: